Managed Services

For the JD Edwards enterprise application, the GCS application and technical experts provide the depth of knowledge to understand your business needs and environment. The many years of serving customers across many industries, the GCS Managed Services team knows how to provide flexible services to respond quickly and proactively so that you JD Edwards application runs smoothly and issues are resolved expeditiously.
GCS Managed Services for JD Edwards can support your customers globally with our team of highly experienced consultants based in the USA, Mexico, and Brazil.

As customers migrate to their next generation, future-ready ERP by Nextworld, GCS Managed Services will be there to help you through a smooth migration and provide ongoing support. One of the many benefits of migrating to the Nextworld ERP solution is an architecture that is based on a No-Code platform that will elevate your IT teams to Business Analysts. As you make that migration, the GCS Managed Services team will be there to provide the necessary on-demand support as an extension of your team

GCS provides Tier 1 support for basic user issues of a functional or technical nature. Our Tier 2 support is led by Nextworld certified experts to attend to issues that cannot be resolved by tier 1. GCS Managed Services has a direct link to Nextworld support engineers to address issues that are escalated to Tier 3. GCS Managed Services for Nextworld will also include analysis, design, development, and support of new customized features and functions that your business requires.